Our Response to COVID-19

The health and well-being of our customers, employees and communities is our primary focus during the COVID-19 outbreak. We understand that now more than ever, our members need us for advice and support. Presently, our Affinity Insurance Offices will continue to operate during their usual hours of operation. Rest assured, we have plans in place to ensure our customers continue to receive the services they need.

At our Affinity Insurance Offices, we’ve implemented some reasonable protective health and safety actions, while following government precautions. We also encourage employees to stay home if they’re sick or have any symptoms.

Although all our Insurance Offices are currently open during usual hours at this time, we encourage our Customers to take advantage of our digital and online services which can be found on the Quick Links and Services tabs on this web site, or contact the office of their choice by phone or email.

Thank you for your patience during this evolving situation and rest assured, we’ll continue to monitor this outbreak and its effects very closely and provide you with regular updates. In the meantime, if you have any questions, we're always here for you please reach out to your Affinity Insurance Office.

These are some of the sites we highly recommend to stay informed about the facts surrounding the coronavirus developments:

You have coverage on your home and your broker tells you it's enough, but how do you know if you'll be covered in the event of specific weather damage?
Your son or daughter just got a learner's permit and are anxious to get behind the wheel of your car! Do you know if your current auto insurance package covers additional drivers?
Moving from a home based business to a store location is a big step! How will your insurance needs change as you grow?
Have you ever made an insurance claim? Do you know what to do if you need insurance to pay for damage to your home, business or vehicle?
An Affinity Insurance agent can go over your policy with you in detail so that you know what would be covered by your current policy and what you are liable for in case of damage.
A basic auto insurance package covers any driver of the vehicle but you might be interested in increasing your liability insurance or lowering your deductible with a new driver. Give Affinity a call to find out more about your options.
Getting the right coverage for a business property, including liability for customers visiting your location, means your insurance agent will have to learn about your business needs. Set up a time to chat with one of our brokers in a community near you.
Your insurance broker is always available to answer questions! Give us a call as soon as you can after the incident to ensure that you are following all the right steps to make collecting insurance simpler. If it's a simple vehicle claim, try the SGI online claims form!
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